Helpline & Technical Team

Call the GIB® Helpline

GIB® Helpline

Whatever questions you may have or assistance needed, we are just a phone call away.


General and technical enquiries — 0800 100 442

Monday-Thursday: 7:30am-5pm

Friday: 7:30am-4:30pm

Introducing the GIB® Technical Support Team

Dale Olsen

Dale Olsen comes from a career in project management, renovation, residential building work and is currently a Licence Building Practitioner in Site 1 and Carpentry. Dale leads the team with a focus on ensuring that the right information is delivered effectively to the many industry groups that use our products and systems.

Dale Olsen

Bruce Vickers

Bruce, a qualified builder with 30 years of experience comes from a mixed background of residential, light commercial, specialised flooring and office fit outs. Bruce has taught level 2 and 4 carpentry and plumbing apprentices and more recently worked as a Site Manager/Foreman. The focus for Bruce in the next year will be providing support and training to builders and installers in the industry. 

Bruce Vickers

Doug Connors

Doug, a qualified builder, comes from a mixed background. From building residential and light commercial, manufacturing and installing kitchens and shop/night club fit outs; to most recently spending the past 11 years in the bathroom industry where his role was technical support, plant maintenance and after sales support.  Doug's focus at Winstone Wallboards will be around builders and installers, ensuring these groups are up to date with the latest GIB® products and systems.

Doug Connors

Graeme Robertson

Graeme has been involved in various parts of the building industry for over 35 years, most recently as a residential project manager. He has a keen interest in the technical aspects of building. His broad and hands-on experience (LBP Carpentry and Site 2) ensures a practical approach. Graeme's main focus for the team is delivering systems information to Councils and TA's throughout New Zealand.

Graeme Robertson